art939 Official Document

Terms and Conditions art939
Guide Full Platform Usage

Before you start using the art939 platform, please read and fully understand these Terms and Conditions. This document outlines your rights and responsibilities as a member, as well as art939's obligations to you.

Updated: January 2026

Item Important What You Need to Know

Member Eligibility

Only individuals aged 18 and above are eligible to register and use the art939 platform. Identity verification (KYC) is required before financial transactions are permitted.

Deposit & Withdrawal

All transactions are processed through secure and legitimate payment channels. Withdrawals are processed within 2–5 minutes for fully verified accounts.

Bonus Policy

All bonuses are subject to the stated wagering requirements. Bonus abuse or fraud will result in bonus cancellation and account termination.

Account Security

Every member is responsible for maintaining the security of their own account. Sharing accounts or using automated software is strictly prohibited on the art939 platform.

Changes to Terms

Art939 reserves the right to update these Terms at any time. Members will be notified via email or in-platform notification before any changes take effect.

Prohibited Activities

Money laundering, fraud, multiple account usage, and any other illegal activities are strictly prohibited and will be reported to the relevant authorities.

Important Note: By registering or using the art939 platform, you are deemed to have read, understood, and agreed to comply with all terms and conditions stated in this document. If you do not agree with any part of these terms, please discontinue use of the art939 platform immediately.

01Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and art939 ("Platform", "We"). These Terms govern your access to and use of the art939 website, mobile app, and all services offered under the art939 brand.

By creating an account at art939, you confirm that you have read, understood, and agreed to be bound by these Terms, including our Privacy Policy which forms part of this document. If you are registering on behalf of a business entity, you confirm that you have the authority to bind that entity to these Terms.

Art939 reserves the right to modify, amend, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the platform after any changes take effect constitutes your acceptance of those changes.

02Eligibility & Registration

To register and use the art939 platform, you must meet the following requirements:

  • Aged 18 years and above on the date of registration.
  • A citizen or lawful permanent resident of the country in which you are registering.
  • Not appearing on any list of individuals prohibited or restricted by art939 or the relevant authorities.
  • Possess full legal capacity to enter into a binding agreement.
  • Not using a VPN, proxy, or any other method to conceal your actual location in order to bypass geographical restrictions.
art939 reserves the right to request proof of age at any time. If a user is found to be under 18 years of age, the account will be immediately terminated and all remaining funds will be forfeited following an investigation.

Each individual is only permitted to hold one (1) account only. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or IP addresses — are strictly prohibited and will result in the termination of all associated accounts.

03User Account

You are solely responsible for all activities that occur under your account. art939 shall not be liable for any losses arising from unauthorised access to your account resulting from your own negligence.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, date of birth, phone number, and active email address. False or misleading information may result in your account being suspended or terminated without any refund.

  • Do not share your account password with anyone, including art939 staff.
  • Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
  • Enable two-factor authentication (2FA) for an additional layer of security.
  • Notify art939 immediately if you suspect unauthorised access to your account.

Identity Verification (KYC) is mandatory before your first withdrawal and for certain transaction limits. Required documents may include a copy of your ID, proof of address, and proof of the payment method used.

04Deposit & Withdrawal

Art939 accepts a wide range of deposit and withdrawal methods, including online banking (FPX), local e-wallets such as Touch 'n Go eWallet and GrabPay, and direct bank transfers. All financial transactions are processed in Malaysian Ringgit (MYR).

Minimum & Maximum Limits: The minimum deposit limit is MYR 10 for most payment methods. The minimum withdrawal limit is MYR 30. Daily maximum limits may vary depending on your account verification level.

Withdrawals are processed within 2 to 5 minutes for accounts that have completed full KYC verification. For unverified accounts, processing may take up to 24 hours and is subject to additional review.

  • Funds may only be withdrawn to the same payment method used for the deposit.
  • Art939 does not charge processing fees for standard withdrawals; however, payment providers may apply their own fees.
  • Withdrawals to third-party accounts are not permitted for security and AML compliance reasons.
  • Any withdrawal involving a bonus must first satisfy the applicable wagering requirements.

Art939 reserves the right to suspend or withhold withdrawals for security investigation purposes, KYC compliance, or if there are indicators of fraudulent activity. In such cases, you will be notified via email within 24 hours.

05Bonus & Promotions

Art939 offers a variety of bonuses and promotions to both new and existing members. All bonuses are subject to wagering requirements as stated in their respective bonus terms. Wagering requirements must be fully met before any bonus funds or associated winnings can be withdrawn.

  • Welcome Bonus: Offered to new members after their first successful deposit. Wagering requirements are typically between 20x and 35x the bonus value.
  • Daily Deposit Bonus: Available to active members who make a deposit during the promotional period. Subject to minimum deposit limits and specified wagering requirements.
  • Weekly Cashback: Calculated based on net losses over a 7-day period and credited automatically every Monday.
  • Festive Bonus: Offered in conjunction with major Malaysian festivities. Terms and validity periods are stated in each individual offer.
Bonus abuse, including the use of low-risk wagering strategies to meet wagering requirements, is prohibited. art939 reserves the right to void bonuses and withhold associated wins if such activity is detected.

Each member is entitled to receive each type of bonus once only, unless otherwise stated. Duplicate bonus claims or fraud will result in immediate account termination.

06Betting Rules

All games on the art939 platform use a Random Number Generator (RNG) that has been certified by an independent auditing body. This ensures every game outcome is fair, random, and cannot be manipulated by any party, including art939 itself.

In the event that a game result is disputed due to a system failure or technical error, art939 reserves the right to void the round in question and return the bet to the member's account. art939's decision in such matters is final.

  • Confirmed bets cannot be cancelled or amended.
  • In Live Casino, results announced by the dealer are final unless there is clear evidence of an error.
  • Art939 reserves the right to decline or limit bets from any member without the need to provide a reason.
  • Wins resulting from system vulnerabilities or software errors will not be paid out and will be voided.

07Prohibited Activities

Using the art939 platform for any of the following activities is strictly prohibited and may result in immediate account termination, forfeiture of funds, and legal action:

  • Money Laundering: Using the platform to invest, conceal, or transfer funds obtained through illegal means.
  • Payment Fraud: Using stolen credit/debit cards, fraudulent account information, or any unauthorised payment method.
  • Multiple Account Usage: Creating more than one account to benefit from bonuses or to circumvent set limits.
  • Automated Software: Using bots, scripts, or third-party software to automate gameplay or transactions.
  • Hacking & Cyber Attacks: Any attempt to access systems, servers, or other users' accounts without authorisation.
  • Betting on behalf of another person: Accepting or processing bets on behalf of others on a commercial basis without a valid licence.
art939 operates a 24/7 anti-fraud monitoring system. Any suspicious activity will be investigated and reported to the relevant authorities in accordance with applicable laws.

08Liability Limits

To the extent permitted by law, art939 shall not be liable for any direct, indirect, consequential, special, or punitive losses arising from the use of or inability to use our platform, including but not limited to:

  • Financial losses resulting from unfavourable game outcomes.
  • Service disruptions due to system maintenance, technical failures, or events beyond our control.
  • Losses arising from unauthorised access to your account due to your own negligence.
  • Any delays in transaction processing caused by third parties such as banks or e-wallet providers.

Art939 provides the platform on an "as-is" basis and makes no guarantee that the service will always be free from errors, interruptions, or viruses. We continuously strive to ensure maximum platform availability, but cannot guarantee 100% uptime at all times.

09Account Termination

You may close your art939 account at any time by contacting our customer support team. Before closure, ensure all active bonus wagering requirements have been met and all eligible balances have been withdrawn.

Art939 reserves the right to suspend or terminate your account without prior notice if:

  • You have breached any provision of these Terms and Conditions.
  • The information you provided during registration was found to be false or misleading.
  • There is fraudulent activity, money laundering, or other illegal activities associated with your account.
  • You failed to submit the required KYC verification documents within the stipulated timeframe.
  • Art939 is required to do so by the relevant authorities.
If your account is terminated at your own request or for reasons unrelated to fraud, any valid remaining balance will be returned to you after the verification process is completed within 5–7 business days.

10Privacy & Data Protection

Art939 is committed to protecting your privacy and personal data. All information you provide to us is collected, processed, and stored in accordance with our Privacy Policy, which can be read in full on the Privacy Policy us.

In summary, we use your information for the following purposes:

  • Account management and verification.
  • Processing of financial transactions.
  • Communications related to your account, transactions, and promotions (with your consent).
  • Compliance with legal and regulatory requirements.
  • Service improvement and user experience enhancement.

Art939 uses 256-bit SSL encryption to protect all data transmitted between your browser and our servers. Your data will not be sold or shared with third parties for marketing purposes without your explicit consent.

11Changes to Terms

Art939 reserves the right to modify, amend, add, or remove any part of these Terms and Conditions at any time. Members will be notified of significant changes via:

  • Email to the address registered to your account.
  • In-platform or mobile app notifications on art939.
  • Update the "Updated" date at the top of this document.

It is your responsibility to review this Terms and Conditions page periodically. Continued use of the art939 platform after any changes take effect constitutes your acceptance of the updated terms.

If you do not agree with any changes made, you have the right to close your account and stop using the platform before those changes take effect.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the art939 platform, please contact our team through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the platform.
  • Response time: We aim to respond to all enquiries within 2 hours via Live Chat and within 24 hours via email.

For enquiries related to responsible gaming or self-exclusion requests, please visit the Responsible Gaming us for more information and the steps you can take.

This Terms and Conditions document is governed by applicable law and any disputes shall be resolved through mutually agreed arbitration. art939 is committed to resolving all complaints in a fair and transparent manner.

Join art939 Join Now & Enjoy the Best Experience

Now that you understand our Terms and Conditions, you are ready to play with confidence at art939. Register a free account today and claim your welcome bonus.

For adult players aged 18 and above. Please bet responsibly.

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