Art939 is fully committed to protecting the privacy of every member. This document transparently explains how we collect, store, use, and protect your personal data in accordance with international security standards.
Our Privacy Commitment
All data transmitted between your device and art939 servers is protected by 256-bit SSL encryption — the same level of security used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and real-time threat monitoring. No unauthorised personnel can access your data.
Art939 will not sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent.
Our identity verification (KYC) process uses systems that comply with international standards. Documents you upload are stored with full encryption and accessed solely for verification purposes.
Through your art939 account, you can easily manage your privacy settings, control your marketing communication preferences, and request access to or deletion of your personal data.
In the event of any security incident involving your data, art939 is committed to notifying affected members within 72 hours and taking immediate action to limit the impact.
Art939 ("we", "Platform", "brand") values the privacy of every individual who uses our services. This Privacy Policy explains how we handle your personal information when you browse the art939 website, register an account, make transactions, or interact with any feature of our platform.
This document is guided by international data protection principles and covers all art939 channels — including the official website, mobile apps for Android and iOS, and our customer support channels.
We believe transparency is the foundation of trust. That's why we explain in plain, straightforward language — free from confusing legal jargon — exactly what data we collect, why we need it, and how we keep it safe. If you have any questions after reading this document, our support team is available to assist you at any time.
Art939 collects various types of data to ensure the platform functions properly and that your experience as a member is safe, seamless, and enjoyable. The following are the categories of data we collect:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, KYC selfie photo | Account registration, KYC process |
| Contact Data | Email address, phone number, residential address | Registration form, profile updates |
| Financial Data | Bank account number, e-wallet details, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, operating system, device ID | Automatically collected during platform use |
| Behavioural Data | Game history, betting preferences, active hours | Platform activity monitoring |
| Communication Data | Live Chat logs, support emails, feedback | Interactions with the support team |
The data we collect is used solely for legitimate purposes necessary for the operation of the art939 platform. We do not use your data for any other purpose without your consent. The following are the primary purposes for data use:
Art939 does not sell or rent your personal data to any third party. However, in certain limited situations, we may need to share your data with the following parties:
All third-party service providers we use are bound by strict data confidentiality agreements and are only permitted to use your data for the specified purposes. They are not allowed to process, sell, or share your data for any other purpose.
The security of your data is an absolute priority for art939. We continuously invest in the latest security infrastructure to ensure your personal information is always protected against cyber threats, unauthorized access, and data breaches.
Key security measures we have implemented include:
Art939 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the art939 platform.
As an art939 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights in a straightforward manner, free from unnecessary obstacles.
You have the right to request a copy of all personal data we hold about you at any time.
You may request correction of inaccurate or incomplete data through your account settings.
Under certain circumstances, you have the right to request deletion of your personal data from our systems.
You may request that we restrict the processing of your data in certain circumstances provided by law.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may object to data processing for direct marketing at any time without providing a reason.
To exercise any of the above rights, please contact the art939 support team via Live Chat or email. We will process your request within 30 calendar days and to contact you for feedback.
Art939 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following is a guide to our data retention periods:
Upon expiry of the relevant retention period, your data will be securely deleted or anonymised so that it can no longer be associated with your identity.
The art939 platform may contain references to third-party services or content for your convenience. Our Privacy Policy does not cover the privacy practices of those third-party websites or services.
We encourage you to read the privacy policy of each platform you visit separately. art939 is not responsible for the content, security, or privacy practices of any third parties referenced on our platform.
Art939 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or security improvements. Any changes made will take effect immediately upon publication on this page.
For significant changes that materially affect your privacy rights, we will:
Continued use of the art939 platform after the effective date of any Privacy Policy changes constitutes your acceptance of the updated terms. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the art939 Data Privacy Officer (DPO) through the following channels:
For any enquiries related to responsible gaming and self-protection, please visit the Responsible Gaming us. To fully understand your rights and obligations, please also read the Terms and Conditions art939.